We’re still here for whatever you might need.
If you’re a customer and need to get in touch with us, you can call our Customer Service Centre on +34 91 055 16 55. And don’t forget that you can contact your insurance agent on his usual mobile number, by Whatsapp or via email.
Below are some guidelines that we hope can be of help:
If you have Caser Health Insurance:
If you are concerned about any specific symptoms, would like further information on COVID-19 or would like to enquire about your health, you have the following services at your fingertips without having to leave the house:
- MiDoctorCaser,medical chat to clear up any doubts around COVID-19 or any other medical concerns. To download the app, just search for MiDoctorCaser in Google Play, if you have an Android phone; or in the App Store if you have an iPhone.
- 24/7 over-the-phone medical advice and emergency service on +34 932 593 413.
- Online medical, paediatric and psycho-emotional advice on 902 190 191.
- Assistance abroad calling +34 915 955 049.
If you need to report an incident:
Our telephones lines remain fully operational. In the event of urgent repairs (Home, Car), we have a vast network of professionals, partners and garages that are doing their part to provide urgent services as efficiently as possible following the declaration of the State of alarm.
Thank you for your cooperation and understanding.