We call you for free
Paperwork and formalities
Do you need authorisation for a test? A duplicate of your card? Do you know your medical history?...
Customer support telephone numbers
You only pay from the tenth medical claim per insured person per year.
Find all the information associated with your health insurance services here.
Your queries, big or small, answered at all times.
Reimbursement of pharmacy, child vaccination and optician costs
We reimburse up to 50% of your purchases of medicines, glasses, contact lenses and vaccines for the little ones.
24-hour medical, paediatric and psycho-emotional telephone support
We look after your health and the well-being of your loved ones at all times.
Telephone:+34 91 590 96 40
Caser Health App
Giving you full control of your health insurance services. You can take care of all the arrangements, such as consulting the Medical Team, requesting medical authorisations and reimbursements or checking the status of your co-payments. You can also provide proof of your insurance at any medical centre using your mobile phone thanks to the Digital Card.
Take a simple selfie with your mobile phone camera, and get more than 15 important indicators for your health, both physiological and psychological. With Selfie Health you have a 100% digital service to keep track of your health.
My Emotional Wellbeing Platform
In this 100% online tool, different professionals and psychologists will help you to improve your wellbeing, with live courses and classes on: guidelines and tips for better sleep, daily stress management, improving the process of personal and emotional self-knowledge...
Centro Médico Caser - Telehealth
Now your health insurance includes the teleconsultation service at no additional cost. Receive quality medical care with the specialist you need, by video call, phone call or online chat. Caser Medical Centre is your digital option within the medical directory.