Ready for you
Staying ahead of the curve in what you actually need
The aim of our insurance company in Spain is to offer a valuable product and an excellent service. We do this by knowing our customers' needs in detail and anticipating them with innovative solutions and services. To achieve this, we have a great team of people, as well as the collaboration and support of different specialised distribution networks. In 1942, we began by providing coverage for the Farmers' Association. Gradually, we added products for individuals and companies and grew to become a multi-branch insurance group and service specialist. Since 2003, we have been operating in other markets that share synergies with the insurance sector: homes for the elderly, hospitals, facility management and financial advice. Our approach is focused on innovation through anticipation. We are ready for you.
Solid and solvent
Caser insurance company in Spain is owned by Helvetia, one of the main insurers in Europe,
with over 160 year's experience in the market as well as operations in Switzerland, Germany, Austria, Italy and France.
TEAM OF + 1,600 PEOPLE
Caser’s team of over 1,600 people work to put our products and the best service in the hands of over 2.2 million customers.
WIDELY MARKETED
Marketing through 2,300 brokers, 125 sales offices and 10,000 points of sale in sale in banks.
SYNERGIES
Caser also operates in other markets, nursing homes, hospitals, clinics, in total more than 5,800 people work in the Group.
Talent and business
A total of 5,800 people form part of the Caser Group, which also operates in other markets with which it shares synergies: care and residences for the elderly, hospitals, facility management and financial advice or veterinary clinics, among others.
More than 1,700 people work at Caser to provide our products and the best service to 2.1 million clients. At our headquarters in Madrid, thousands of operations, recommendations, calls, quotes, and solutions are coordinated daily.
Additionally, Caser insurance is distributed through 40 of our own offices, thanks to 2,160 intermediaries, 138 agent offices, 11 health offices, and 8,000 sales points in financial institutions and companies with which we maintain agreements to market products.
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Caser Residential now has a total of 24 centers across Spain, spread over 14 provinces, representing a total of more than 3,800 residential spaces. It stands out for the high quality of services provided by its professional teams, specialized in caring for people.
In the hospital sector, it has seven centers offering medical care and specialized care, located in the Canary Islands, Balearic Islands, Castilla-La Mancha, and Extremadura, and a health center under development in La Rioja, with a total of 33,000 clients.
Acierta offers maintenance and assistance services to Caser Financial Advisors and has a team of around 50 specialized agents.
The CaserVet veterinary clinic network provides its services primarily in the Community of Madrid and has 23 veterinary clinics and a mobile unit.
Caser Academy is the first official multidisciplinary training center in the insurance sector.
In total, more than 6,700 people work in the Group.
The future is now...
Among our objectives is to continue advancing with a focus on customer-centricity and efficiency. Digitalization and omnichannel strategies will be key in the era of technological innovation and big data.
What will tomorrow look like? What should we be prepared for? The insurance business, so closely tied to society, allows us to be privileged observers and to take the pulse on issues that concern us all. We work to be prepared for you
...and Always
Thus, in 2008, the Caser Observatory was created, which, through surveys, publications, and events, has become a platform for knowledge, reflection, and awareness around the world of savings and investment.
In the current economic and social context, we have made it a priority to help clarify an issue of public interest: being prepared for retirement at a pivotal moment in the culture of well-being that guides Europe.
In light of the current situation, we have doubled down in our efforts to shine light on a matter of concern to citizens: preparing for retirement at a social and economic turning point in the culture of wellbeing taking over Europe.
Social commitment
As part of the Helvetia Group (MSCI ESG Rating A), Caser is making progress within the framework of sustainability, focusing its strategy on aspects such as reducing its carbon footprint, responsible investment, and the development of sustainable products.
With its climate strategy, Caser aims to minimize its environmental impact and is committed to reducing greenhouse gas emissions from its Scope 1 and Scope 2 operations to net zero by 2040.
The Company’s social purpose is largely driven by the Caser Foundation, a forum and meeting point whose main mission is to raise awareness and normalize issues related to dependency and disability. It offers guidance, legal support, and promotes volunteering among Caser Group employees.
The First Official Multidisciplinary Vocational Training Center in the Insurance Sector
The insurer has launched Caser Academy, its own officially accredited vocational training center, offering a comprehensive range of training programs aimed at equipping students with key competencies in the insurance business: Intermediate and Advanced vocational training courses, available both in-person and remotely, complemented by practical training within the Caser Group.
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