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Dental Coverage FAQs

So that everything is clear

As we aim to offer you useful, transparent and quality information,we have provided our clients’ most frequently asked questions about dental coverage below.

This depends on your own needs. If your current insurance covers all that you need, then there's no need to worry. However, if you or your children need to undergo an expensive procedure or long-term treatment, then you'll be able to save money if you take out dental insurance.

If you want to begin a long-term treatment, your dental coverage could help you save up to 20% of the cost. However, dental insurance could help you save up to 50%.

You'd get 14 free procedures with your current dental coverage as part of your health insurance. Whereas, with dental insurance, you would have 40 free treatments.

Dentascan is a specific study carried out on your upper and lower jaw (dental arch). This shows both the teeth and the quality of the bone and the bone mass in this part of the body. This study is particularly important for procedures concerning dental implants.

Of course! So long as the dentist is in our directory, you can call them up and get an appointment.

It's very simple:

  • 1. Pay for what you need at your usual pharmacy.
  • 2. Fill in and sign the reimbursement form.
  • 3. Send us the form, the original receipt for the products you bought and include the original medical prescriptions. Send these to: CASER - Health Reimbursement Dept. Avda Burgos, 109. 28050 Madrid).
  • 4. Within 15 working days, we will reimburse you via the bank account from which you pay for your insurance.

And that's that!

The big advantage to Caser Dental Health is that you can use it straight away. There is no need to wait - so, you can start treatment whenever you see fit. From day one of your insurance, you can call your specialist and get access to the treatment or services that you require. You'll soon see how easy and stress-free it is.

Of course! The more, the merrier. Take a look at our current family discounts.

If you opt for Caser Essential Dental Health, you pay on an annual, weekly and quarterly basis. If you opt for Case Perfect Smile Dental Health, you can choose to pay on an annual, weekly, quarterly or monthly basis. Also, with the Perfect Smile plan, you can save up to 6% if you decide to pay on a weekly or annual basis.

If you opt for Caser Dental Health, you don't have to fill out a health questionnaire. So, feel free to talk to us today. We look forward to helping you.

Well, it might surprise you, but there is no age limit! You can use Caser Dental Health no matter how old, or how young, you are.

You can renew your policy as many times as you want and you can stay on the plan for as long as you wish.

Anybody can have dental insurance. Nobody is excluded from having it, so long as the person taking out the policy is over 18.

Given how weak children's teeth are, from an early age, it's best to teach your children to look after their teeth properly. Children under 15 have free access to treatments such as fillings to prevent cavities, flouridation treatments to fully clean the mouth and a bi-annual review to check for future problems or damage. You can rest assured that if your child has tooth ache, you can go straight to the dentist.

Please note that orthodontics, endodontics and prosthetics are not covered. However, you would only have to pay a special price, which would give you a 50% saving.

You can contact us via the telephone numbers here and you can also reach us online so that you can access the services that you need.

  • Requests for Dentascan Service.
  • Requests for Maxillofacial consultations.

902 432 250

  • Oral Health Service and Emergencies.
  • Medical and Paediatric Help.

902 090 799

Go to 'Oral Health Service'

  • Medical and Paediatric Help online.

Go to Medical Help

Go to Paediatric Help