Answer your questions on Pet Insurance

We want you to rely on us

We aim to offer you useful, transparent and quality information. Below are our clients most frequently asked questions.

Our More Than Pets cover is designed for cats and dogs.
Yes, it is possible. You should get your dog micro-chipped as soon as possible after taking out the policy.
Yes, in the same conditions as a breed which is not considered to be dangerous.
You can insure up to 5 pets. What's more, with Caser More Than Pets, more is less - we offer up to 30% discount on additional pets.
Of course. You can insure up to 5 pets (cats and/or dogs) on one policy.
Of course, we don't exclude by age. They are your best friends and they deserve a good insurance cover.
Yes. There are no restrictions with regards to state of health.
No, there is no limit of consultations.
In the Caser More Than Pets tariff you will find the prices to be paid directly to the veterinary centre for 100 common veterinary procedures (analyses, x-rays, surgery, etc.) with up to 40% discount on the market rates.

1 Call us on 902 10 23 09 to request authorisation for emergency assistance.

2 We will tell you the nearest emergency centre so that you can take your pet there.

3 You will only have to pay for the franchisee acts.

Let us know and we will advise you how to initiate proceedings to report the loss to the authorities.
Call us and we will put you in contact with a dog-walking company in your area.
We will show you pet-friendly hotels in your chosen area. We can even advise you of a specific hotel.
Caser More Than Pets boasts a large network of approved veterinary centres. These are the only centres which can be used with this cover.
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