How do I report a car incident? 

If you have an accident or any other incident with your vehicle and wish to notify us of a claim, you can do so in several ways, which we explain below. If you have had an accident or any other incident with your vehicle and wish to notify us of a claim, you can do so in the following ways:

• Notify us of the claim directly at this link.
• Call us at +34 91 055 16 56
• Through the Caser app (iPhone / Android).
• Via your trusted insurance broker.

Who reports the claim to the insurance company?

The creditor company always claims damages from the debtor company, even if their client has not filed a report.

That is why, when filling out an amicable accident report, it is important not only to complete all the required information but also to note on the back any additional relevant details, such as extra vehicle or driver information, as well as the contact details and identification of any witnesses who may have seen the accident.

In general, if the amicable accident report is correctly filled out, there should be no issues when assessing the affected vehicle or even when filing claims for possible personal injuries resulting from the accident.

Common Mistakes in an Accident Report

We often think that filling out an accident report is simple, and while it is not complicated, it is crucial to know how to complete an amicable report properly to avoid any issues afterward.

In fact, there are some recurring mistakes when filling out accident reports that could invalidate the document. However, these are easily avoidable if you pay attention while completing this process. Here are the most common mistakes so that you are aware and can ensure your accident report is truly useful:

• No fields should be left blank; all relevant information must be completed.
• The accident report must be filled out with clear information that describes everything precisely, leaving no room for different interpretations.
• Never sign this type of document without first reviewing what the other party has written, especially if you do not agree with its content.
• Always indicate any injuries or ailments, if present, at the time of the accident.
• If there is material damage, no matter how minor, it must be included in the report for insurance companies to accept responsibility.
• The sketch must be accurate, even if the drawing is poorly done. The action that caused the accident must be clearly represented.
• In the sketch, do not forget to label the vehicles with an "A" and a "B" to identify each of the involved cars.

Taking all of this into account is essential to avoid mistakes that could invalidate the amicable accident report. Therefore, the best recommendation for filling out an accident report is this: do it calmly and carefully.

If you have had an accident and need to fill out an amicable accident report, or if you simply want to have this document on hand at all times, below you will find the Amicable Accident Report form.