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Caser Autohelp

Car insurance that can save your life

Nowadays, there are countless factors that can increase the likelihood of having an accident: children in the car, stress at work, bikes, use of mobile phones… If the accident also occurs on a road where no one is passing, then the chances of someone seeing and helping you are reduced.

Caser Autohelp offers instant countrywide accident assistance that connects you to the rescue team with no need for you to do anything. After all, the best help we can give you is the help you’re unable to ask for.

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    How does Caser Autohelp work?

     

    Iconos autohelp

    1. In the event of an accident

    Picture you’re driving along a rural road at night and you have an accident. You can’t get in touch with anyone. What would you do? Hope that someone will drive past sooner or later? Don’t worry, we now provide countrywide accident assistance and your car will automatically alert us so you don’t have to.

    2. ...we pinpoint your location...

    Because in the event of an accident, every minute counts. This is why Caser Autohelp is able to automatically detect the accident and get in touch with you right away.

    3. ...and we send an ambulance your way

    If we don’t receive a response from you, we will urgently report your location to 112. Thanks to artificial intelligence, we’re able to send an ambulance your way at any time, no matter where you are, without you having to do a thing.

     

    Why does Caser Autohelp stand out from the rest?

     

    Did you know that Caser Autohelp is included in all our car insurance policies?

     Your safety is our number one priority, which is why we have decided to include the Caser Autohelp cover in all our types of car insurance: third party, extended third party, and comprehensive. Choose yours.

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    How can I activate the Caser Autohelp cover?

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    Choose your car insurance

    And select the Autohelp coverage, available in all third-party and comprehensive types of insurance.

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    You receive the device

    We will send the device to your address so you can pair it with the "Caser Autohelp'' app. You can download it here.

    1. app store 2. google play

     

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    Leave the device in your car

    This way, the app will automatically be activated when you get in your vehicle.

     

    What more do you need to know about Caser Autohelp?

     

    Can the device detect the speed at which I’m driving?

    No, Caser only knows your location when they receive an accident alert, never the speed at which you’re driving, or any other driving parameter.


    Are the Caser Autohelp app and device compatible with any smartphone?

    Yes, it’s compatible with any device running with the Android 6.0 operating system, or iOS 9.0 or newer updates.


    Do I have to pair the app with the device every time I get in the car?

    No, you only have to pair the app with the device the first time. Then, any time you use your car, the app and device will automatically be paired.

    Similarly, you don’t need to open the app every time you get in the car. The AI engines automatically start working once the app detects the device without you having to do a thing.


    Does the device detect the accident?

    No, the device is used to know when you are in the car and when you are not. This way, the app, which detects the accident, can be activated only when you’re in the car and the rest of the day it can be closed without any problem.

    DATA PROTECTION

    As required by the data protection legislation in force, we inform you that the data you may provide to us will be processed. Below you will find the basic information on the processing:

    Controller

    CAJA DE SEGUROS REUNIDOS, Compañía de Seguros y Reaseguros, S.A.- CASER

    Basic purposes and legal basis

    Purposes

    • a. Execution and performance of insurance policy or pension plan.
    • b. Fraud prevention.

    Legal basis

    • a. Necessary for execution of a contract or preliminary agreement.
    • b. Fulfilment of legal obligations.

    Other additional purposes and legal basis

    Purposes

    • a. Profiling and distribution of commercial information.

    Legal basis

    • a. Legitimate interest.

    Recipients

    Reinsurance companies or coinsurers. Caser Group’s companies. Entities engaged in fraud prevention. Public Administration authorities.

    Rights

    Access, rectification, erasure, portability, restriction and objection to processing, by mail or e-mail, including proof of your identity.

    Data Protection Officer

    Postal address: Avda. de Burgos, 109 28050 – MADRID
    E-mail: dpogrupocaser@caser.es

    Additional information

    Please refer to the additional detailed information available on our website:  www.caser.es/proteccion-de-datos.

    Aenor

    © Caser Expatinsurance 2022