Smart Alert | Caser Motorbike Insurance

How can the Caser ReMoto device save your life? By offering premium motorcycle safety!

Bikers, let us introduce you to the best driving buddy for when you’re out on the road. We wanted to merge the freedom you feel when riding your motorcycle with the peace of mind of knowing that you’re protected. Now, with the Caser ReMoto device, rest assured that motorcycle safety on every journey you take on your two wheels is the number one priority. You might ask, how does it work, or what does it do in the event of a fall? Find out all you need to know below:

STEP 1: In the event of an accident

Imagine you’re out on the country roads and you have an accident, but you can’t get in touch with anyone. What would you do? Wait for someone to drive past? Think that someone will find you sooner or later? Don’t worry, your motorbike has your back.

STEP 2: We pinpoint your location

Every minute counts. This is why Caser ReMoto automatically detects your fall and sends your location straight away to our emergency assistance team.

caser-paso-tres

STEP 3: We send an ambulance your way

Thanks to artificial intelligence, we’re able to send you an ambulance, no matter where you are, and without you having to do a thing. We’re there to offer help when you’re unable to ask for it.

No installation needed

No installation needed

Easy to use. No visits to the garage or any extra installation on your motorcycle are necessary.

>Instant geolocation in the event of an accident

Instant geolocation in the event of an accident

We will only receive your location if you fall off your motorbike, never before. Safety to save your life, not to control you.

How can I get the Caser ReMoto device?

This is a unique and groundbreaking device, but most importantly, it’s designed specifically with bikers in mind. It’s a lifesaving device, and equally as important as your helmet. This is why we’ve made sure it’s included in all our policies: third-party, third-party with theft, and all risks (comprehensive). No matter which type of insurance you choose, ReMoto will always be by your side.

How do I activate it?

STEP 1 - You receive the device

First things first. As soon as you take out the insurance, Caser will send you the documentation by email and when your policy enters into force, we’ll send your “ReMoto Welcome Pack”, complete with the device. All this from the comfort of your own home!
STEP 2 - Download the Caser ReMoto app

Create an account and add your motorbike registration.
STEP 3 - Attach the device

Attach it to the inside of the glove compartment or seat and follow the steps on the app until the message “You’re now connected to ReMoto” pops up.

Our most cost-effective option.
It doesn’t include hospitalisation but it does include the most comprehensive outpatient assistance. Geared towards reducing waiting times required when accessing specialists and diagnostic tests.

The only type with adapted co-payment, which results in comprehensive assistance, with hospitalisation included at a reduced price.

As comprehensive as Activa, but at a closed price, with no co-payments (except for Psychology) and ideal for the whole family.

Do you want it all? You’ve got it. Choose any professional outside our healthcare network and anywhere in the world.

You deduct up to €500 per year from the cost of your insurance in the personal income tax return, applicable to your partner and children under the age of 25.

What’s more, in the event of a disability, the deduction can amount to €1,500 per year.

Fast and streamlined assistance

It saves management times both in medical tests, and in hospital and surgical processes. Waiting lists are significantly cut short.

The consultation process is shortened, enabling you to see a specialist without going through the GP.

Wave goodbye to qualifying periods and co-payments

We have removed qualifying periods, so that you can make use of your insurance from the first day (Except for assistance at delivery - 10 months - and assisted reproduction - 24 months).

We have also eliminated co-payments for Médica, Integral and Prestigio products (with the exception of Psychology. See the doctor as many times as you need, at no extra cost.

You have advantages and discounts of up to 10% off your family policy.

Comprehensive coverage like no other

No matter where you are, you have international coverage with emergency assistance on trips abroad, with a limit up to €15,000 per insured party per year.

24-hr emergency service, with more efficient access than the public health system.

24-hr medical and paediatric over-the-phone and online guidance.

Single room with a bed for your companion

FAQs regarding the device

Below, we clear up any doubts you might have now that you’re better acquainted with the Caser ReMoto device.

Am I obliged to use it?

Of course not. The biker decides whether to activate it or not. However, if not activated, your motorcycle safety may be jeopardised given that assistance cannot be sent automatically to your rescue.

How long does the battery last?

Battery life is approximately one year. If it starts to run out, you’ll be notified via the app.

Does the device register my location at all times?

No. First of all, the app requires your location to be activated no matter where you are, but the location is only sent to Caser if an accident is detected. Don’t forget that the device is designed to save lives, not to keep an eye on you.

Does the device register the speed at which I’m driving?

No. Even if you activate your location services, Caser only knows your location in the event the device becomes detached, never the speed at which you’re travelling.

Does the ReMoto device work outside Spain?

No. The ambulance service is only available in Spain.

What happens if the accident happens in a place where there is no coverage?

The service is not available without coverage.

Is the device compatible with any Smartphone?

Yes, it’s compatible with any Apple device (iOS 9.0 or more recent updates) and any smartphone running with the Android 6.0 operating system or later versions.

If I cancel my policy, do I have to return the device?

It is not necessary to return the device; however, once the policy has been cancelled, the device will be rendered void and will have no use whatsoever.

Do I have to manually activate the protection every time I get on my bike?

No. The app automatically syncs up with the device whenever you’re near it, and knows when you’re on your bike because of the close distance. You don’t have to activate anything.

Can I use the ReMoto app with the Smart Alert function without the device?

No. We can only send help your way when the app is connected to the ReMoto device.

If I have installation difficulties or problems with the device, which number should I call?

You can call us on (+34) 91 055 16 16.