Frequently Asked Questions
What is the telephone number for help or assistance with my health insurance?
If you need help, management or processing, you can call us on +34 91 055 16 56. Or resolve any questions through the Caser Salud App or Customer Area.
Can I include other drivers on my policy?
Yes, of course. You can always take out a car insurance policy which covers different drivers. Ensure you provide us with the details of everyone that the policy will cover. Remember that the number of drivers can affect the premium of your car insurance.
What Types of Insurance Does Helvetia Offer for Expatriates in Switzerland?
If you need help, management or processing, you can call us on +34 91 055 16 56. Or resolve any questions through the Caser Salud App or Customer Area.
If my teeth are covered as part of my health insurance, then why do I need dental insurance?
This depends on your own needs. If your current insurance covers all that you need, then there's no need to worry. However, if you or your children need to undergo an expensive procedure or long-term treatment, then you'll be able to save money if you take out dental insurance.
If you want to begin a long-term treatment, your dental coverage could help you save up to 20% of the cost. However, dental insurance could help you save up to 50%.
You'd get 14 free procedures with your current dental coverage as part of your health insurance. Whereas, with dental insurance, you would have 40 free treatments.
How do I calculate the value of my property?
Our premium calculator is designed to help you. With just a few simple questions we will suggest a value. The information that we need and that we will request throughout the process of calculating your premium is as follows
· Type of property
· Area M2
· Quality of the property
· Use of the property
· Province where the property is located
· As well as to calculate the value of the property, this will help us to establish the value of your furniture and furnishings.
What do I need to take out a motor insurance in Spain?
A motorcycle to insure, your date of birth and the start date of your driving licence. It is important for you to be aware that your driving license must be Spanish o be valid for Spain and the ID document must also be Spanish.
How many pets can I insure?
You can insure up to 5 pets. What's more, With Caser MIMAscota, more is less - we offer up to 30% discount on additional pets.
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