We work towards protecting your wellbeing, putting a range of services at your fingertips. We want to inform you of the medical professionals you have available, offer you quality medical advice, resolve all your queries, and suggest activities to optimise your health. Above all else, we want you to know that we’re always here whenever you need us.
We reimburse up to 50% of your purchases of medicines, glasses, contact lenses and vaccines for the little ones.
1. Hold on to the receipt for the medication and the corresponding prescription.
2. Request your reimbursement through any of the following channels: Online:
3. Your reimbursement will be deposited into the same account used to pay for your health insurance, or into the account you indicate if the request is processed online.
Giving you full control of your health insurance services. You can take care of all the arrangements, such as consulting the Medical Team, requesting medical authorisations and reimbursements or checking the status of your co-payments. You can also provide proof of your insurance at any medical centre using your mobile phone thanks to the Digital Card.
Our messaging app that allows you to clear up all your health queries using your mobile phone and at any time. Reputable professionals from a range of medical specialties are waiting to hear from you at the other side of the screen.
Talk to your doctor by phone to resolve any health-related concerns. Available with no limit on the number of appointments, no co-payments and with your free choice of date, time and professional from a list with multiple specialties. You can also print prescriptions and share documents with your doctor. All this without having to go to the doctor's office in person.